The concepts described on these pages are words and expressions used in statistics with a specific, limited meaning. In everyday speech the word may have a different meaning. In connection with each definition you can find information about which sets of statistics use the concept.

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Process innovation

A process innovation is a new or improved business process for one or more business functions that differs significantly from the firm’s previous business processes and which has been implemented within the firm.

Process innovations for business processes may be directed at methods for production of goods or services, logistics, delivery or distribution methods, information or communication systems, administration and management including business practices for organising procedures or external relations and methods of organising work responsibility, decision making or human resource management, and at methods of product and business process development.

Statistics using the definition

Validity of the definition

  • Valid until (31 December 2078)

A process innovation is the implementation of a new or significantly improved production process, delivery method, or support activity for an enterprise's goods or services.

The process (production process, delivery method or support activity) must be new to the enterprise or significantly improved from its point of view, but it does not have to be new to the sector or market the enterprise operates in. The developer of the innovation can be the enterprise in question or other enterprises.

Purely organisational innovations are not considered process innovations.

Statistics using the definition

Validity of the definition

  • 1 January 2008 - 31 December 2015

Source organisation

  • OECD

Related concepts

Source organisation

  • Tilastokeskus